Quotes & Acceptance
All quotations are subject to acceptance within the stated timeframe. Once accepted, a binding agreement is formed based on the quote and these Terms of Trade. Any changes must be agreed to in writing.
Payment Terms
Invoices are generally payable within 14 days unless otherwise agreed. Progress payments may apply depending on the type and size of works. Late payments may incur additional fees, interest, administration charges, and recovery costs.
Work Scheduling
Clients must provide suitable site access and allow works to proceed as scheduled. Delays caused by restricted access, unavailable areas, or client changes may result in additional charges and extended completion times.
Variations & Additional Works
Any changes to the original scope of work, requested upgrades, unforeseen conditions, or additional requirements may lead to revised pricing and adjusted timelines. Variations should be approved promptly to avoid delays.
Site Conditions & Safety
Clients are responsible for providing a safe work environment and advising us of any known hazards, underground services, asbestos, or toxic materials. Additional costs may apply where unexpected site conditions are encountered.
Delivery & Completion
Estimated delivery and completion dates are provided in good faith but may change due to supply issues, weather, access, or other factors outside our control.
Warranties
We warrant that our workmanship and installed materials comply with relevant Australian standards. Defects in our workmanship identified within the stated warranty period will be rectified, excluding damage caused by misuse, third parties, vandalism, or lack of maintenance.
Liability
To the extent permitted by law, Sage Energy is not liable for indirect, consequential, or unexpected losses arising from delays, access issues, third-party actions, or circumstances beyond our control.
Ownership of Materials
Materials and goods supplied remain the property of Sage Energy until payment has been made in full.
Cancellation
If a project is cancelled after acceptance, charges may apply for completed works, materials ordered, labour, and any losses reasonably incurred.
Electrical Safety
If unsafe wiring, switchboard faults, or hazardous electrical issues are found during works, we may be legally required to repair, isolate, or report them. Additional charges may apply for this necessary compliance work.
Privacy & Confidentiality
Any confidential documents, plans, pricing, or information shared during the project must be kept private unless otherwise agreed or required by law.
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